You can post your prescription slip or written request to us at the Practice. You can also leave your request in the practice post box situated by the entrance to the practice.

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

We do not accept requests for repeat prescriptions by telephone. This prevents dangerous errors being made and leaves the telephone lines free for urgent matters.

When you are discharged from Hospital you should normally receive fourteen days supply of medication.

When you are discharged from Hospital you should normally receive fourteen days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

 Further information about over the counter medicines from NHS UK

Repeat medication requests will be processed in 3 working days.

The practice receives a large number of urgent medication requests for items which are not clinically urgent. Urgent requests are those needed to prevent you from becoming seriously ill and not those which have been ordered late. It is your responsibility to ensure that your prescription request is ordered in plenty of time. Many medications can be safely missed for a few days and in order to optimise access to the clinical team, the practice has a policy for urgent requests.

Urgent medications include:

Insulin, medications for treating epilepsy, Parkinson’s disease and asthma. Adrenaline injector pens, palliative care medications, anticoagulants, long term steroids, antipsychotics, and medicines to prevent transplanted organ rejection. 

Medicines outside of this list are not considered clinically urgent and we ask that you allow 3 working days for completion. This decision has been made by the doctors and the reception staff are not able to amend this. Please respect them.If you feel you still require a prescription the same day it will be passed to the emergency doctor on call. The doctor will be dealing with urgent patient care and prioritises their work.

If safe to provide, it will be be available by 6pm that day. For safety reasons they may only be able to issue a reduced quantity.

Urgent requests are monitored and recorded in your medical record in order to help us assist you to manage your medication better. Repeat offenders will be pulled up on their non compliance with this policy.